Marketing, HubSpot and AI consultant in Wollongong
I'm a marketing consultant based in Wollongong. I also work as a HubSpot consultant and AI consultant for Wollongong businesses that are tired of messy CRMs, guesswork marketing and staff stuck doing admin a computer should handle. Local, senior and on site when it counts.
A Wollongong marketing consultant who also fixes the systems
Most Wollongong businesses I talk to have the same story. They've hired an agency for ads, a freelancer for the website, someone's nephew set up the CRM, and nobody owns how it all fits together. Leads come in. Some get followed up. Nobody can say which marketing actually paid for itself.
That's the gap I work in. I'm one person who understands marketing strategy, HubSpot, integration and AI well enough to fix the whole chain, from the ad click to the signed proposal to the job in Asana. I live and work here, so when the job needs a whiteboard and the right people in a room, I can be at your office the same week.
I'm not cheap, and I don't pretend to be. You're paying for someone who has done this before and will tell you plainly what's worth doing and what isn't.
What Wollongong clients usually want
- A CRM the sales team actually uses
- Marketing reports that tie spend to enquiries and revenue
- Quotes, proposals and onboarding that don't need re-keying
- AI used on real admin, not shiny demos
- A website that turns local searches into enquiries
Wollongong businesses I'm set up to help
Wollongong is a proper regional city with a broad economy. That means the work varies, but the systems problems are surprisingly consistent.
Professional services in and around the CBD
Accounting, legal, engineering, financial advice and consulting firms. Typically a CRM that holds contacts but not pipeline, proposals built by hand in Word, and no clear view of where new clients come from. HubSpot, PandaDoc and a clean intake process fix most of it.
Health and allied health practices
Physios, psychologists, dental and specialist clinics. The practice management software stays put. What I fix is the referral tracking, reactivation emails, website enquiries and the reporting the owner wants but can't get.
Trades, construction and industrial services
Builders, electricians, fabricators and service businesses supplying industry. Enquiries come from five places, quotes live in email and follow-up depends on who remembers. A simple pipeline and a few automations take a real load off whoever runs the office.
Education, research and not-for-profits
Organisations with members, students, donors or volunteers spread across disconnected lists. Data clean-up, a single source of truth and sensible AI policies so staff can use the tools without creating risk.
Suburbs I cover across Wollongong
On-site sessions run anywhere in the Wollongong local government area. That includes the CBD and the city fringe, the northern suburbs like Fairy Meadow, Corrimal and Thirroul, out west to Figtree and Unanderra, and south through Warrawong and Dapto. If you're in a suburb in between, that's fine too. These are just the names people recognise.
A lot of Wollongong businesses run from more than one site, such as a head office in town and a yard or warehouse elsewhere. I'm happy to split a day across both. Seeing how work actually happens at the yard often tells me more than any process document.
What working together in Wollongong looks like
Discovery at your place
Half a day with the owner and the people who do the work. I watch the real process, from enquiry to invoice, and note every handover, spreadsheet and double entry.
Plan in plain English
You get a written plan with costs, timing and what you'll stop doing. No jargon, no 60-slide deck. One clear recommendation and the reasons for it.
Build, mostly remote
Configuration, integration and AI work happens in your systems. You see progress weekly and test as we go, not in one big reveal at the end.
Hand over in person
A training session back on site so your team knows how it works and why. Documentation stays with you. You own everything I build.
For bigger teams I run workshops in your boardroom or a meeting space nearby. A half day is usually enough to get a leadership team aligned on AI or CRM. A full day gets people building.
The services Wollongong businesses use most
Marketing consultant and fractional CMO
A senior marketing lead for your Wollongong business, part time. Strategy, campaign direction, agency management and honest reporting.
From $4,500/month
See how it worksHubSpot consultant
New setups, rescues of half-built portals, migrations from spreadsheets or other CRMs, and custom apps when standard HubSpot runs out.
From $9,500
See how it worksAI consultant and automation
Workflows and agents built on Claude, ChatGPT and Codex that take repeat admin off your team. Starting with what saves the most hours.
From $8,500
See how it worksAlso available: systems integration, data clean-up, web development and board and advisory roles. Want the background first? Read efficiency with AI or the HubSpot implementation guide.
What it costs
Fixed prices where the scope is clear. All prices are in AUD. No GST is added.
| Option | What it is | Price |
|---|---|---|
| Problem-Solving Session | 90 minutes on one problem, on site or remote | $650 |
| Systems & Marketing Audit | Fixed scope, 2 weeks, ranked 90-day plan | $4,950 |
| AI Readiness Assessment | 10 business days, costed use cases | $3,950 |
| HubSpot health check | Portal review with a fix list | $1,950 |
| HubSpot implementation | Set up properly from the start | From $9,500 |
| AI and automation build | Workflows and agents | From $8,500 |
| Fractional CMO | Ongoing senior marketing lead | From $4,500/month |
Everything else is on the pricing page.
Wollongong FAQ
Are you actually based in Wollongong?
Yes. I live and work here. That's why on-site sessions anywhere from Thirroul to Dapto are easy to book, and why I can drop in for a quick workshop rather than run everything over video.
Do I need to already use HubSpot?
No. Some Wollongong clients come to me with HubSpot half set up. Others are on spreadsheets or another CRM and want to know if HubSpot is the right move. Sometimes it isn't, and I'll tell you that.
Can you run our marketing as well as fix the systems?
Yes. As a fractional CMO I set the strategy, manage agencies or freelancers, and own the reporting. Because I understand the CRM side too, the reporting actually connects to revenue.
Is AI worth it for a small Wollongong business?
Sometimes. If your team spends hours on repeat writing, data entry or triage, usually yes. If your data is a mess, fix that first. The free AI readiness checklist will tell you which camp you're in.
How quickly can you start?
A Problem-Solving Session is the quickest thing to book. Larger projects depend on my calendar at the time, and I'll give you a real start date in the quote rather than a vague promise.
Talk to a Wollongong consultant this week
Tell me what's broken, what you've tried and what you'd like to be true in six months. I'll reply within one business day.
Elsewhere in the region: Wollongong · Shellharbour · Kiama · Nowra and the Shoalhaven · Southern Highlands. Or go back to the Illawarra overview.
Tell me what's broken
I read every enquiry myself and reply within one business day.
Got it. Thanks.
I'll be in touch within one business day.